Frequently Asked Questions

Delivery orders close each Saturday at 12pm for delivery on Tuesday.

Many items can be ordered for next day pick-up, especially fruit and vegetables, pantry items, milk and eggs.

Other items, such as meals, cold pressed juice, bread, fresh chicken and meat, have weekly ordering cycles. Please see individual product pages for more details.

Orders close at 4pm each day for next day pick-up. We are closed on Sundays so all orders received on the weekend will be ready for pick-up on Monday.

You'll receive an email notifcation to let you know that your order is ready for delivery or pick-up and a second email notification once your order has been delivered or has been picked up.

A minimum order of $40 applies for delivery orders, or $30 for orders within Kapunda, but there's no minimum for in-store pick up.

We offer free delivery for orders over $200. A delivery fee of $12.90 applies below $200, or $6.95 for delivery within Kapunda.

If you can't be home we can pack any frozen/chilled items into a Thermabag which can be purchased from our online store or in our Kapunda shop.

These bags do not need ice packs and keep items cool for up to three hours. They are re-usable so if you can't be home for a future order you can leave the bag in a safe place and we'll pack your chilled items inside when we deliver.

We deliver every Tuesday.

Our bakes are prepared with fresh ingredients and then refrigerated or frozen without being baked first. All proteins are cooked through and the meal is ready for it's first bake. Meals can be thawed at 4°C and then cooked in a moderate oven, or cooked directly from the freezer in a low oven.

Heating instructions - fresh: Heat oven to 180°C. Peel back and completely remove film or remove lid. Cook for approximately 30 minutes or until hot.

Heating instructions - frozen: Heat oven to 150°C. Peel back and completely remove film or remove lid. Cook for approximately 50 minutes or until hot.

Storage instructions: Store at or below 4°C. If frozen, store at or below -18°C. Thaw at or below 4°C before heating.

Our Pre-made Meals can be heated in a few minutes in the microwave.

Heating instructions: Peel back and completely remove film or remove lid. Heat in microwave for approximately 3 minutes or until hot.

Storage instructions: Store at or below 4°C. If frozen, store at or below -18°C. Thaw at or below 4°C before heating.

Most of our meals are packaged in lined sugarcane trays, which are made from a minimum of 90% sugarcane pulp.

They are freezer, microwave and oven safe within a temperature range of -40°C to 200°C.

The trays are recyclable and have a notch in one corner to tear out the lining. The tray is 100% compostable once the lining is removed.

Larger meals are packaged in aluminium foil trays with a cardboard lid, both of which are recyclable.